Motlaq Privacy Policy

The Application collects information when you download and use it. This information may include details such as:

• Your device's Internet Protocol (IP) address
• The pages of the Application that you visit, the time and date of your visit, and the time spent on those pages
• The overall time spent on the Application
• The mobile operating system you use on your device

For a better experience while using the Application, the Service Provider may require you to provide certain personally identifiable information, including but not limited to Name, Email address, and Phone number. The information requested will be retained and used as described in this privacy policy.

The Service Provider may also use the information you provide to send important information, required notices, and, where permitted by law, marketing communications.

The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar tracking technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policies about handling data:

The Service Provider may disclose User Provided and Automatically Collected Information:

• As required by law, such as to comply with a subpoena, or similar legal process;
• When they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• With trusted services providers who work on their behalf, do not have an independent use of the information disclosed, and have agreed to adhere to the rules set forth in this privacy statement.

The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions or other legally recognized transfer mechanisms
• Your consent, where required and legally permitted

Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any required consent.

You may request access to, correction of, or deletion of your personal data held by the Service Provider. To exercise these rights, or to withdraw consent where processing is based on consent, please contact the Service Provider at mariemabdelmonem2@gmail.com.

Opt-Out Rights: You can stop further collection of information from your mobile device by uninstalling the Application. Uninstalling stops future collection but does not automatically delete information already transmitted to the Service Provider or third parties.

The Service Provider retains personal data based on its necessity for the stated purposes:

• User Provided Data: Retained for the duration of your use of the Application plus 12 months thereafter, unless longer retention is required by law.
• Automatically Collected Data: Retained for up to 24 months from collection, unless longer retention is required for legal compliance.
• Aggregated & Anonymized Data: Retained indefinitely as it no longer identifies you.
• Legal Compliance Data: Retained as long as required by applicable law.

Requesting Deletion: You can request deletion of your personal data or account by contacting the Service Provider at mariemabdelmonem2@gmail.com. Upon verification of your identity, the Service Provider will delete your personal data from its systems, except where retention is required for legal compliance or legitimate business purposes.

The Application is not intended for children under 13 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Application to them.

Where parental or guardian consent is required under applicable law, the Application is not intended for use without that consent. In the event the Service Provider discovers that a child has provided personal information, the Service Provider will immediately delete this from their servers. If you are aware that a child has provided personal information, please contact mariemabdelmonem2@gmail.com so necessary actions can be taken.

The Service Provider provides physical, electronic, and procedural safeguards to protect the confidentiality of information processed and maintained.

If a data breach occurs that affects your personal data, the Service Provider will notify you in accordance with applicable legal requirements, including details on the nature of the breach and steps taken to address it.

The Service Provider may update this Privacy Policy from time to time by posting the updated version with an effective date. Where required by law, the Service Provider will seek your consent before material changes take effect.

Previous versions of this Privacy Policy will be maintained and made available upon request.

Your Consent: Where processing is based on consent, you provide consent by affirmatively opting in. You may withdraw consent at any time without affecting prior lawful processing.